Nebraska hospital transfer center improving but still not accomplishing goal

Hospital staff first call the five area hospitals where patients have been transferred to in the past. After exhausting those options, staff call the transfer hotline and put in a request, then keep calling around, trying to place patients.

“We are using it, but we are still not just stopping there,” Herzberg said. “Because we can’t.”

In some situations, staff call 23 hospitals over a period of four to five hours, she said.

The hospital has transferred patients to facilities in Rapid City, South Dakota; Sioux City, Iowa; Loveland, Colorado; and Kansas City, which ties up an ambulance for hours. The transfer center, meanwhile, is set up to call only Nebraska hospitals.