Instagram fails to act on 9 out of 10 abusive DMs, study

Instagram failed to act on 90% of reported abusive messages sent through direct messaging (DM) of high-profile women, research found. This shows how the platform systematically fails to protect women in spite of its claims that Instagram is acting on hate speech such as misogyny, nudity or sexual activity, and threats or violence.

The study of the Center for Countering Digital Hate (CCDH) focused on DM, where online abuse is under-studied and typically unregulated. Specifically, CCDH worked with five high-profile women for multiple case studies. These women have a total of 4.8 followers on Instagram.