How The U.S. Department Of Labor Is Leveraging Its Data Rich Environment

Governments are awash in data. ​​To make sense of this data, gain insights, and to better serve citizens, agencies are turning to technologies such as automation, RPA, and ML and AI to better manage data, extract additional value, and improve processes and workflows. The U.S. Department of Labor (DOL) is one such agency that is crafting a unique approach for using emerging technologies across its data rich environment.

The DOL’s Chief Technology Officer Sanjay Koyani and his team are working to integrate innovative technologies like responsible AI, RPA, and chatbots as well as a planned initiative to create an enterprise-wide data platform at DOL. In an upcoming AI in Government event on September 15, 2022, Sanjay will discuss the agency’s AI, automation, and data journey, what needs to be done to explore culture change considerations, and how best to identify problems and customer needs and then craft solutions that actually address and solve these problems.